Well I went home to visit this weekend and my mom still had no idea what she was doing when it came to Google Voice, so I did what any good son should to and made a quick guide. This thing is by no means professional, nor is it even remotely perfect, but it was able to start her in the right direction again, so I am going to post it here for the benefit of others, I'll be updating it again as I get more questions.
Google Voice Beginner Guide V1.0